Help Centre
Play should stay fun. You can use these tools at any time from your account to keep control of your money and your time.
What currency does my account use?
Your account uses Canadian dollars (CAD). Every deposit, bet and withdrawal stays in CAD.
Who can play and from where?
Sign-up is open to every person aged 19 or above. Our casino games may be played online in any place where local law allows them. Your location is checked by us ahead of processing any deposit.
How can I pause play or self-exclude?
Taking a break? Go to account settings and set a timeout: one day minimum, six weeks maximum. Need more time away? Select self-exclusion or close the account.
How does the loyalty programme work?
Nova Scotia Rewards earns you points when you play with real money. You swap those points for bonus rewards in your account.
What are Nova Scotia Originals games?
Nova Scotia Originals are games we make in-house. Look for their own row in the lobby.
How do wagering rules work with the welcome offer?
Deposit C$10 or more and get a match bonus up to C$900 plus 250 Free Spins. The bonus carries 35x wagering, each round is capped at C$8, and withdrawals from bonus funds are limited to 6x your first deposit.
Where can I set deposit or time limits?
Limit what you deposit, wager and stake, or switch on time alerts, all inside account settings. Cut a limit and it works right away. Raise it and the change waits 24 hours.
Your limits
- Cap your deposits, wagers and stakes
- Time alerts plus reality check reminders
- Take a break from 24 hours to 6 weeks
- Self-exclusion or full account closure
- Take a short quiz on your playing habits
- ID and location checks done before your first deposit
- Lower limits kick in right away, higher ones after 24 hours